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Terms & Conditions

YOUR ORDER IS SAFE: Every transaction you make with McMillan Study Guides, Inc. is secure. When you shop at www.mcmguides.com, you join thousands of customers who safely shop our online store without credit card fraud. Our Secure Sockets Layer (SSL) software encrypts your personal information — including credit card number, name and address — so it cannot be read as it travels over the internet.

SHIPPING: Depending on your location, you can select either Priority Mail or FedEx shipping for all physical products. Downloads and online study guides are available immediately following your purchase and via My McMillan. Unlock/Update Codes are emailed to you.

We make every effort to ship your order within one business day. Please allow sufficient time for shipments to arrive at overseas addresses.

RETURNS: If something is wrong with your order, we will gladly help you. If you receive a damaged, defective or incorrect item, we will correct your order as soon as possible.

You may return most items sold by McMillan Study Guides, Inc. within 20 days of delivery for a full refund (less shipping). We cannot accept returns of the following items:

  • Any item returned more than 20 days after delivery
  • Any opened software
  • Any item that is not in its original condition (damaged or missing parts)
  • Any item dissipated upon delivery (Unlock/Update Codes and AudioBooks purchased online)

ITUNES PURCHASES: We are unable to authorize refunds for iOS apps purchased through iTunes. To request a refund from iTunes, locate your iTunes email receipt and click "Report a Problem." If you no longer have your receipt, visit iTunes Support.

GOOGLE PLAY PURCHASES: We are unable to authorize refunds for Android apps purchased through Google Play. To request a refund from Google Play within the first 15 minutes of purchase, open the Google Play Store app. Navigate to My Apps, then select the app you wish to return. After 15 minutes, the Refund button is replaced by an Uninstall button, which will remove the app but will not provide a refund.

CONDITIONS OF USE: McMillan Study Guides, Inc. provides services to you subject to the following conditions. When you visit or shop at www.mcmguides.com, you accept these conditions. Please read them carefully.

PRIVACY: Please review our Privacy Notice, which also governs your visit to www.mcmguides.com, to understand our practices.

ELECTRONIC COMMUNICATIONS: When you visit www.mcmguides.com or email us, you consent to receive electronic communications from us by either e-mail or notices posted on this site. These satisfy any legal requirement that such communications be in writing.

COPYRIGHT AND TRADEMARKS: All content on this site is the property of McMillan Study Guides, Inc. and is protected by United States and international copyright laws.

LICENSE AND SITE ACCESS: McMillan Study Guides, Inc. grants you a limited license to access and make personal use of this site. You may not download (other than page caching) or modify it, or any portion of it, except with express written consent of McMillan Study Guides, Inc.

You can only access portions of this site after you purchase an Advisor product. For full conditions and terms of use regarding access to these areas, please review Advisor's End User License Agreement

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY: This site is provided by McMillan Study Guides, Inc. on an 'as is' and 'as available' basis. McMillan Study Guides, Inc. makes no representations or warranties of any kind, express or implied, as to the operation of this site.

APPLICABLE LAW: By visiting www.mcmguides.com, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute that might arise between you and McMillan Study Guides, Inc.

MODIFICATIONS: We reserve the right to change our site, policies and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void or unenforceable for any reason, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.